Terms of Service

1. Purpose

These Terms of Service (ToS) govern the use of the Trinqo service accessible at trinqo.app, published by Mon Chez Toit SRL (VAT number BE0885913767), hereinafter referred to as "Trinqo".

2. Service description

Trinqo is a web application that allows users to record, manage, and share their wine and beverage tastings. The service is offered in two plans:

• Free Plan: up to 3 tastings, basic features
• Premium Plan: unlimited tastings, full access to all features, €5/month or €49/year

3. Registration

Registration is free and requires a valid email address. Users commit to providing accurate information and maintaining the confidentiality of their login credentials.

The service is restricted to persons aged 18 and over. By creating an account, users confirm they are at least 18 years old. Trinqo does not knowingly collect personal data from minors under the age of 18.

4. Pricing and payment

Prices are displayed in euros, all taxes included (VAT included):

• Monthly subscription: €5.00/month
• Annual subscription: €49.00/year (approximately €4.08/month)

Payment is processed by credit card through the secure Stripe platform. Trinqo does not store any credit card data.

The subscription is billed at the beginning of each period (monthly or annually). Trinqo reserves the right to modify its prices. Any changes will be communicated in advance and will take effect at the next renewal.

The free Premium trial lasts 7 days and is offered only once per account. It starts only at your request, via Stripe Checkout, where you are asked for a credit card; signing up and the Free plan remain free of any card requirement. No charge is made during the trial. The date and amount of the first charge (€49 per year or €5 per month incl. VAT, depending on the plan chosen) are shown to you before you confirm, and a reminder email is sent 3 days before the trial ends. You may cancel at any time during the trial, free of charge, from "Manage my subscription": Premium access then remains active until the end of the trial and no charge is made. If you do not cancel, the price of the chosen plan is charged at the end of the trial, 7 days after you subscribe, and the subscription then renews as set out below. Free trials without a credit card granted at signup under the previous terms end on their expiry date, with no charge.

The annual subscription is automatically renewed for successive one-year periods. In accordance with the Belgian Code of Economic Law, Book VI, Article VI.83, a reminder email is sent between one and three months before the renewal date. You may cancel at any time via your account (direct button "Cancel my subscription") without justification or penalty.

5. Right of withdrawal

In accordance with Article VI.47 of the Belgian Code of Economic Law, users have a 14-day right of withdrawal from the date of subscription, i.e. its confirmation on Stripe Checkout, free trial period included. To exercise this right, contact us at info@trinqo.app. During the trial, nothing has been charged: withdrawal is free of charge. If the first charge has already been made, it will be refunded in full, with no deduction for the days already used, within 14 days of the request.

6. Cancellation and termination

Users may cancel their subscription at any time from the Settings page of their account or through the Stripe management portal. Cancellation takes effect at the end of the current billing period.

After cancellation, users retain access to Premium features until the end of the paid period, after which their account automatically reverts to the Free plan. Existing tastings are preserved.

7. User content and prohibited content (DSA Art. 14)

Users retain ownership of all content they publish on Trinqo (texts, notes, photos). By using the public sharing feature, users authorize Trinqo to display this content publicly.

Pursuant to the EU Digital Services Act (DSA, Regulation EU 2022/2065), the following content is strictly forbidden on Trinqo: content unlawful under Union or applicable national law, hate speech, content depicting minors in connection with alcohol, false medical claims, alcohol advertising non-compliant with the French Loi Évin (FR L.3323-2 et seq.), and defamatory content or content infringing the rights of third parties.

Any user or visitor may report potentially illegal content via the mechanism set out in Article 16 of the DSA: a Report button is available on every public content page. The full procedure, categories of prohibited content and rights of appeal are described in the content notice policy available at /legal/dsa-notice.

8. Service availability

Trinqo strives to ensure service availability 24/7. However, Trinqo does not guarantee the absence of interruptions (maintenance, updates, technical incidents). No compensation may be claimed for temporary service interruptions.

9. Limitation of liability

Trinqo shall not be held liable for indirect damages resulting from the use of the service, including data loss. Users are encouraged to keep a copy of their tastings.

10. Artificial Intelligence Features (AI Act 2024/1689)

Trinqo integrates artificial intelligence features (label recognition, virtual sommelier, food-wine pairing) provided by third-party services (Google Gemini, OpenAI, Anthropic Claude). The Trinqo service is built on these AI capabilities: automated label analysis and generation of taste recommendations are at the core of the service as described in this contract and cannot be separated from it (Art. 6.1.b GDPR, performance of contract).

In accordance with EU Regulation 2024/1689 (AI Act), Trinqo informs you: (1) of the AI systems used (Google Gemini Vision for label recognition, Anthropic Claude for sommelier descriptions and recommendations); (2) AI-generated content is identified as such in the interface (information icon, modal on first scan). Trinqo is qualified as a deployer of a limited-risk AI system subject to transparency obligations (Art. 50 AI Act). By subscribing to the service, you acknowledge and accept this AI-native character.

These features are provided for informational purposes only. Label recognition results and virtual sommelier recommendations do not constitute purchase advice, expert oenological opinion, or a guarantee of accuracy.

Trinqo shall not be held liable for identification errors, inappropriate recommendations, or any decision made based on AI results. Users are encouraged to verify extracted information and exercise their own judgement.

A GDPR data protection impact assessment (DPIA) is kept up to date in accordance with Art. 35 GDPR. It is available upon reasoned request at info@trinqo.app.

11. Changes to the ToS

Trinqo reserves the right to modify these ToS. Users will be notified by email of any substantial changes. Continued use of the service after modification constitutes acceptance of the new ToS.

12. Applicable law and disputes

These ToS are governed by Belgian law. In the event of a dispute, the parties agree to seek an amicable solution. Failing that, the courts of Belgium shall have sole jurisdiction.

In accordance with European Regulation No. 524/2013, you may use the online dispute resolution platform: ec.europa.eu/consumers/odr

13. Contact

For any questions regarding these ToS, contact us at info@trinqo.app.